As reported earlier, Tashkent Economic Court prolonged suspension of license of MTS Uzbekistan for three months on 20 July 2012. According to the UzACI, the company did not stop to use three microwave lines in Tashkent region and Tashkent city.
In this connection, Uzdunrobita expressed its apology to subscribers and added that their numbers, services and money, at their accounts, will be kept and they will not be charged.
Subscribers, who want to abolish contract and recover their money from their accounts, can submit written request at the MTS Uzbekistan offices.
The statement said that the necessary documents will be prepared and within 10 days the subscriber will receive money to their banking payment card or banking account.
MTS Uzbekistan said that the subscribers should submit a copy of agreement with the bank with information on deposit account. Money of legal entities will be transferred to their accounts. It added that if money is paid by guarantor, it will be returned to guarantor. The company said that it will not return money for purchased express payment cards.
MTS Uzbekistan said that that it is doing its best to solve the problem and expressed gratitude for their patience in this situation.