Short for "mobile private branch exchange", the MPBX service will be offered as an enterprise solution by Ucell. It enables businesses to improve communication between themselves and their customers.
The customers dial a certain number and calls are routed to the correct agent who will serve the customer. It allows companies better use of their employees’ time by using mobile phones as an extension of their service number and make cost savings.
Mobile PBX brings efficiency and productivity to enterprises through mobility and all-the-time availability. This, for sure, enhances the end-user experience. While ensuring the customer satisfaction, the enterprises avoid huge investments and increase their ROI.
Argela collaborates with telecom operators around the world to help them increase their revenue and customer satisfaction, contain their costs, and decrease churn through distinguished and innovative turn-key solutions including, but not limited to, the award-winning Argela iTV, femtocell & home gateway, the award-winning advertising platform-Argela ADz-on, network performance monitoring and IN & Applications.
Argela combines its extensive telecom expertise with its high energy and ultimate passion to add value to its customers’ businesses.