Toshkent Metro: measures have been taken to reduce the interval between passenger trains
Tashkent, Uzbekistan (UzDaily.com) -- Messages about the congestion of passengers during peak hours on the platforms of the Tashkent metro stations and in rolling stock are spreading on social networks. In particular, this situation is observed at the stations "Chilanzar", "M. Ulugbek" and "Novza".
Regarding this situation, the Toshkent Metro informs that at present the capital’s metro operates on all lines in accordance with the established train schedule. After the opening of the Sergeli metro line on the Chilanzar line, passenger traffic increased during peak hours (morning 07: 00–09: 00 and evening 17: 00–19: 00).
Under these circumstances, at present, Toshkent Metro has taken measures to reduce the interval between passenger trains, and after the decline in intensive passenger traffic, the interval of train traffic increases again.
Every day, the Tashkent metro transports more than 250,000 passengers. The management of Toshkent Metro is taking all the necessary measures to improve the quality of passenger service. Also, during rush hours, depending on the intensity of passenger traffic, additional ticket offices open.
Taking this opportunity, it should be noted that such a fact as incorrect placement of passengers along the entire length of the platform causes panic. Usually, passengers try to get into the head or tail carriages of the train, while there is enough room in the middle carriages.
Practice shows that in connection with the introduction of the Unified Transport Card to pay for travel, pandemoniums arise near the ticket offices. Meanwhile, in addition to ticket offices, there are several alternatives for replenishing the balance on payment cards, which we and those involved have repeatedly reported. In particular, it is possible to replenish the balance using the ATTO application (generating QR codes), NFC technology, PayMe and Apelsin payment systems, bank cards of the HUMO payment system.
In addition, special information kiosks have been installed next to the ticket offices, where passengers can also top up the balance of the Unified Transport Card and set up additional services, such as SMS informing.